At Vintage Superstore Group, we take pride in delivering a premium experience from order selection to shipment, ensuring your order arrives in the best condition. Here's what you can expect from our shipping process:
Order Preparation: Each order is meticulously handled and prepared with attention to detail. Our team hand-selects every item, carefully inspects, and if needed, freshly launders and irons the clothing to guarantee quality and freshness.
Processing Time: Please note that our meticulous preparation process takes approximately 7 days from the date of order payment. This allows us to ensure that every item meets our high standards of quality before shipment.
Shipping Method: Once your order is prepared, we ship it using DPD Next Day Delivery service for expedited shipping. While the preparation may take up to 7 days, our commitment to prompt delivery ensures that your order is dispatched swiftly once prepared.
Estimated Time of Arrival (ETA): From the date of order payment, please anticipate an estimated arrival time of approximately 10 days. This includes the 7-day preparation time and the expedited DPD Next Day Delivery service once your order is prepared for shipment.
Freshly Laundered Guarantee: Every item in your order undergoes our meticulous preparation process, which includes laundering to ensure cleanliness and freshness upon arrival. If needed, items are ironed to maintain their best appearance.
Shipping Fees: Shipping fees are calculated at checkout and are based on the delivery location and the weight of the package.
Order Tracking: Once your order is dispatched, you will receive a tracking number via email and text, allowing you to monitor the status of your shipment.
Contact Us: Should you have any questions or concerns regarding shipping or delivery, please don't hesitate to reach out to our customer service team. We're here to assist you!